Reference

How mono777 Handles Your Personal Data

This Privacy Policy tells you exactly what data mono777 collects when you open an account, make deposits via DANA, OVO or GoPay, and use our platform — and how we keep that data safe.

Account data protectedDANA, OVO, GoPay wallet data handled carefullyNo data sold to third partiesYou can request your data anytimeAvailable where local law permits

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PRIVACY CONTACT OPTIONS

Reach Us About Your Privacy

If you have a question about how your data is used, want to request a copy of what we hold, or need to update account details, our support team handles privacy requests directly. Reach out through any of the channels below — include your registered email address or phone number so we can verify your identity before making any changes.

What We Collect and Why We Collect It

mono777 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register with mono777, we collect the information needed to run your account — your name, email address, phone number and the wallet details you link for deposits and withdrawals. If you connect a DANA, OVO or GoPay account, we record the transaction reference and

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amount so your balance updates correctly and your cashout reaches the right wallet. We also collect device data — browser type, operating system, IP address — to detect unusual login activity and keep your session secure. Activity logs, such as pages visited and features used, help
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us improve how the platform works for you. We do not collect more than we need, and we do not sell your personal data to marketing companies or data brokers. Where we share data with payment processors — for example, to route a GoPay withdrawal —
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we do so under strict data-sharing agreements that limit how those partners use your information. Retention periods depend on regulatory requirements in the eligible regions where access is available under local law. You can ask us to delete your data at any time through the support
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channel below, subject to any retention obligations that apply.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT DATA

Data Handling You Can Check Against

We apply security measures at every point your data moves — from the moment you enter account details on registration, through each DANA, OVO or GoPay transaction, to the server logs that record activity on your session. Players in Jakarta and Surabaya access the platform on mobile, so our session handling is designed for app and browser environments equally. Here is how each area works.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to see which features are used most. You can manage cookie preferences through your browser settings at any time.

Account Security

Login sessions use OTP verification tied to your registered phone number. Suspicious login attempts from unrecognised devices trigger an additional verification step before access is granted.

Data Retention

We keep account and transaction records for as long as required by applicable regulations in your eligible region. Once that period ends, data is deleted or anonymised from our systems.

Requesting Changes

You have the right to access, correct or request deletion of the personal data we hold. Submit a request via live chat or email — identity verification is required before we make changes.

Common Questions About Your Privacy

These are the questions we hear most often about how your data works at mono777. If something isn't covered here, contact support directly through live chat or email.

We only share wallet data with the payment processor needed to complete your transaction. No wallet details are passed to advertisers or unrelated third parties under any circumstances.

Yes. Send a data-access request through live chat or email with your registered account details. We verify your identity first, then provide a summary of what we hold.

Contact support via live chat or email and submit a deletion request. We will action it subject to any retention obligations required by regulations in your eligible region.

Inactive account data is retained for the period required by applicable regulations, then deleted or anonymised. You can request earlier deletion by contacting our support team directly.

Sessions on mobile use encrypted connections. OTP-based login verification applies on all devices, so an unrecognised phone or browser cannot access your account without confirming your identity.

Yes. Some updates are available directly in account settings. For linked wallet changes — like switching to a different GoPay number — contact support so we can verify and update safely.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFAQ AccountRegister

How mono777 Handles Your Personal Data

Reach Us About Your Privacy

Data Handling You Can Check Against

Cookies and Tracking

Account Security

Data Retention

Requesting Changes

Common Questions About Your Privacy

01 Does mono777 share my DANA or OVO details with anyone?

02 Can I see all the personal data mono777 holds about me?

03 How do I ask mono777 to delete my account data?

04 What happens to my data if I stop using my account?

05 How does mono777 protect my data on mobile?

06 Can I update my registered phone number or linked GoPay account?

Privacy Policy

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