Reference

What You Agree To When You Use mono777

These terms set out the rules that apply to your account, your transactions, and how we run things on our end.

Applies to all account holdersCovers DANA, OVO, GoPay transactionsJurisdiction-dependent accessSubject to change with notice

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HOW WE OPERATE

Account Security, Data and Your Rights

These terms aren't just about what you can and can't do — they also set out what we're responsible for. Here's how we handle the four areas that matter most to your account.

Account Security

Your account is protected at the login level. We use OTP verification tied to your registered mobile number. Never share your PIN or OTP with anyone, including support staff.

Data Handling

We collect the minimum data needed to run your account and process wallet payments via DANA, OVO, or GoPay. We do not sell your data to third parties for marketing.

Data Retention

Transaction records tied to your DANA, OVO, or GoPay deposits and withdrawals are retained as required under applicable rules. You can request a copy via the email support channel.

Requesting Changes

To update your registered wallet details or request account closure, contact support in writing via email. We verify identity before making any changes to wallet-linked account data.

How These Terms Apply to Your Account

mono777 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account with us, you confirm that you have read and accepted these terms in full. They govern every action you take on the platform — from your first deposit via DANA, OVO, or GoPay, through to any withdrawal you request. We may update

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these terms periodically. When we do, we'll post the revised version here with a clear change date. If you continue using your account after that date, you're agreeing to the updated terms. Certain services or features may not be available in all regions — what you
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can access depends on local law where you are. We process wallet payments through DANA, OVO, and GoPay as the primary transaction rails; any transaction you initiate through these wallets is subject to the rules set out here, as well as the individual wallet provider's own
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terms. We do not override or waive those provider conditions. If any clause in these terms conflicts with a mandatory rule under applicable local law, the local law takes precedence for that clause only. The rest of the terms remain in effect.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT

Where to Send Questions About These Terms

If something in these terms is unclear, or you think a clause has been applied incorrectly to your account, reach out before taking any other action. Our support team can clarify how a specific rule applies to your situation — including wallet-related disputes involving DANA, OVO, or GoPay — and escalate to the right internal team if needed.

Team online

Live Chat

The chat window in your account dashboard connects you to our team. Use this for quick clarifications on specific terms clauses or transaction rules.

Email Support

For formal queries or written records, email us directly. Include your account ID and the specific clause or transaction you're asking about.

Help Centre

Our help centre carries a searchable index of policy topics, including wallet payment rules for DANA, OVO, and GoPay and account eligibility conditions.

Common Questions About These Terms

These are the questions we hear most often about account rules, eligibility, and how our terms work in practice. If yours isn't here, reach out via live chat or email.

Yes — the terms apply to your account regardless of which payment method you use. DANA, OVO, and GoPay are our primary supported rails, but the account rules cover all transactions.

We post updates here with a visible change date. Continuing to use your account after that date means you accept the revised terms. We do not apply changes retroactively to completed transactions.

Depending on the breach, we may suspend or close your account. Any confirmed wallet balance from DANA, OVO, or GoPay transactions at the time of closure is handled according to the relevant clause in the terms.

Access depends on local law where you are. We don't make eligibility decisions on your behalf — you're responsible for checking whether use is permitted in your region before opening an account.

Start with live chat for a quick response, or send a written query by email. Include your account ID, the relevant transaction, and the specific clause you're questioning. We review and respond formally.

Our terms cover all three wallets under one set of account rules. Each wallet provider also has its own terms, which run alongside ours. Both sets apply when you make a deposit or withdrawal.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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What You Agree To When You Use mono777

Account Security, Data and Your Rights

Where to Send Questions About These Terms

Live Chat

Email Support

Help Centre

Common Questions About These Terms

01 Do these terms apply if I use a different wallet, not DANA, OVO, or GoPay?

02 Can mono777 change these terms without warning?

03 What happens if I break these terms?

04 How do I know if my region is eligible to use the platform?

05 Who do I contact if I think a term was applied incorrectly to my account?

06 Are there separate terms for each wallet — DANA, OVO, GoPay?

Terms & Conditions

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